Emotional intelligence in the workplace
Here are some ways by which emotional intelligence can be developed.
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Today's learning institutions emphasize intellectual achievement at the expense of emotional development. These are some ways to cultivate emotional intelligence.
- Take note of non verbal communication
Learn about body language and how to pick up on non verbal cues. - Understand yourself better
Observing your thoughts and the emotions produced is key. - Learn how to respond, rather than react
Give a more rational and thought through reply.
“As machines are used to do many functional tasks, it will be our people skills, humanity and ability to empathise which will be needed.” - Tim Kiddell, speech writer for the UK Prime Minister
Source: studyinternational.com
